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  Illinois HomeCare & Hospice Council (IHHC)
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Medicare Advantage Support
Empowering Providers to Succeed with Medicare Advantage Plans through Education, Exclusive Resources, Guidance, and Support.

The Illinois HomeCare & Hospice Council is committed to providing assistance to agencies to help navigate Medicare Advantage Plans. ​Becoming a member of IHHC grants access to exclusive resources, expert advice, and comprehensive education as you traverse Medicare Advantage Plans. Join today and experience the benefits. 

To view upcoming webinars and request technical support, scroll down! 
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A Provider's Guide to Navigating the Complexities of Medicare Advantage Healthcare Plans

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Stay Informed And Maximize Your Success.

Keep up with the latest news and changes in Medicare Advantage through IHHC's educational webinars. Gain the knowledge you need to make informed decisions and maximize your agency's reimbursements. Although webinars are open to all, IHHC members receive alerts on upcoming sessions and enjoy reduced registration fees. ​
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Expert Guidance Anytime, Anywhere.

Medicare Advantage can be overwhelming, but you don't have to navigate it alone. With IHHC Medicare Advantage, you'll have access to 24/7 expert support from industry experts who understand the complexities of these plans. Join IHHC and experience the peace of mind that comes with having expert support at your fingertips.
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Unlock the Power of Exclusive Resources.

Gain access to a wealth of exclusive resources that will empower you to navigate Medicare Advantage Plans with confidence. From comprehensive education to expert guidance, our exclusive resources are designed to provide you with the necessary information and tools to effectively engage with Medicare Advantage Plans. 

Faculty/Consultant

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Kym Ferguson
 Vice President, Sage Health Strategy

Kym directs the Sage Health Strategy's work in the areas of health plan operations, startup implementations, strategic planning, compliance, and operational audits.  She is a driven health care executive serving the industry for over 25 years in a variety of roles in both the provider and payor sectors.

Prior to joining Sage, Kym was a Senior Consultant at MMC 20/20 Inc., one of the industry leaders in Medicare and Medicaid Managed Care Consulting.  In her 14 years at MMC 20/20, Kym assisted over 27 Health Plans navigate the rollout of the Balanced Budget Act and implementation of Medicare Part D. She directed large-scale product implementations and expansions to companywide system integrations.  
Kym has a proven track record for creating operational efficiencies and maximizing revenue realization opportunities to bring profitability to the bottom line of her clients.
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Prior to MMC, Kym served as Vice President of Medicare Operations at United Health Group, one of the largest players in the payor sector.  In this role, she was responsible for the start-up of Medicare Advantage Plans from application to launch and was accountable for bottom line profitability of the Medicare and Medicaid lines of business. Kym had direct accountability for the development of provider networks and reimbursement strategies, vendor integration, sales and marketing, enrollment, billing, claims, and customer service operational functions.​

Office Hours

Exclusive to IHHC Members, Kym Ferguson will conduct Office Hours monthly to address member challenges, answer questions, and help members find solutions to Medicare Advantage problems.

Upcoming Education


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Medicare Advantage 101 - Fundamentals for Providers
June 29, 2023


The Medicare Advantage 101 webinar is a kick-off to a year-long effort to educate and inform home health agencies on how to successfully work with Medicare Advantage plans to provide excellent care to patients while being properly compensated for services.
Register for Medicare Advantage 101

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Navigating Medicare Advantage Service Operations 
August 17, 2023
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The Navigating Medicare Advantage Service Operations webinar will help agency staff learn the best way to access Medicare Advantage customer support and get problems solved.
Register for Navigating MA Service Operations

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Provider Reimbursement & Claims Challenges 
October 19, 2023

The Provider Reimbursement & Claims Challenges webinar will help agencies learn how to get paid effectively from Medicare Advantage plans.
Register for Provider Reimbursement & Claims Challenges

Technical Assistance 

IHHC Members are able to submit questions and ask for consultation directly to Kym Ferguson, IHHC's MA Consultant. Simply complete the form below to submit your question. Kym will respond to you directly.

If your situation will require more research/consulting time than IHHC can cover, an individual consulting contract will be suggested to you.

Take Control Of Your Medicare Advantage Journey With IHHC.

With this powerful tool at your disposal, you'll be empowered to succeed in navigating these convoluted plans. Our comprehensive education, exclusive resources, expert guidance, and unwavering support to help you make informed decisions and maximize your reimbursements. Say goodbye to confusion and headaches! Join IHHC today and experience the benefits of Medicare Advantage Support firsthand.
Join IHHC TOday
​Cancellation Policy
Refunds for registration, less a $25.00 cancellation processing fee, will be granted to written requests received five or more working days prior to the start of the event except where noted. (Cancellation fees for the annual conference will be higher.) Cancellations received less than five working days prior to the event will not be subject to a refund, nor will refunds be available for no-shows.
 ​ © Illinois HomeCare & Hospice Council
100 East Washington Street  |  Springfield, Illinois 62701 
​ (217) 753-4422 | info@ilhomecare.org
  • About
    • Join >
      • Hospice Providers
    • Committees
    • Awards
    • History >
      • Regions
    • Leadership
  • Advocacy
    • Advocacy Center
    • Federal Issues
    • State Issues
  • Education
    • Events Calendar
    • 2023 Annual Conference >
      • Exhibiting/Sponsoring
    • IHHC ONLINE ACADEMY
    • Upcoming Education
  • For Consumers
    • Find a Provider
    • Home Health
    • Hospice
    • Private Duty
  • Member Resources
    • Medicare Advantage Support
  • Contact Us