2018 Annual Conference - Exposition

2018 Annual Conference - Exposition
Please join us for the Illinois HomeCare and Hospice Council 2018 Annual Conference and Exposition, Above and Beyond! Celebrating Home Care and Hospice Superheroes.

The IHHC Education Committee has put together an exciting program that will leave you renewed, refreshed and reinvigorated to tackle any new challenges that come your way like the superheroes you are!

The 2-day conference is jam-packed with exciting Keynote speakers and education sessions that will inform and inspire.

New this year: 2 Pre-Conference Sessions - So, You are New to Home Care? Specifically for clinicians that are new to home care, and How to Survive as a Small Agency for agencies that have to do more with a small staff. 

Dates: March 14-15, 2018 (Pre-Conference March 13)
Location: Westin Chicago Northwest, Itasca, IL

Hotel Information:
Westin Chicago Northwest
400 Park Boulevard
Itasca, IL 60143
Room rate: $139, Room block cut-off date: February 19, 2018
Click here for reservations or call 888-627-8510 for Reservations

Conference Registration Information

Early bird cut-off: February 16, 2018 - earlybird deadline extended!!
Full Conference Registration
Member: early bird - $550, regular - $650
Non-Member: early bird: $750, regular - $850
Pre-Conference Registration ONLY
Member: early bird - $75, regular - $95
Non-Member: early bird: $125, regular - $150
Full Conference Registration PLUS Pre-Conference
Member: early bird - $615, regular - $715
Non-Member: early bird: $815, regular - $915
Wednesday or Thursday ONLY
Member: early bird - $300, regular - $350
Non-Member: early bird: $400, regular - $450
Wednesday or Thursday PLUS Pre-Conference
Member: early bird - $365, regular - $415
Non-Member: early bird: $465, regular - $515
Group Rate for Full Conference only*
*$500 - Only for IHHC members sending 3 or more attendees - Call IHHC office to register - 217-753-4422

On-site Registration Policy
Registration on-site at the conference is discouraged.  If you must register on-site, please note that there will be an additional $75 charge per registration.

Registration Cancellations
Cancellations must be made in writing by February 13, 2018 for a full refund, minus a $50 processing fee. After February 13, 2018, 50% of the registration fee will be refunded for cancellations received or faxed by 5:00 pm on March 8, 2018. Refunds will not be issued for cancellations after March 8, 2018 or for no-shows.  Substitutions are permitted, provided IHHC is notified in writing by March 8, 2018. Splitting registrations [multiple individuals attending on separate days] badge substitution/switching is not permitted. Those found in violation will be invoiced for the full conference rate.

Recording Waiver (Photography, Audio & Video)
Portions of this IHHC meeting may be photographed or audio/video recorded for various purposes, including reporting, promotion, archival, or sale and distribution. By registering, individuals agree that the IHHC may photograph or record by audio/video their attendance and involvement in any portion of the meeting. Furthermore, individuals agree that the IHHC may use these photographs and/or recordings without additional approval or permission.

Continuing Education

Continuing education credits are available through IDFPR ( Illinois Department of Financial and Professional Regulation) for the following professions: Registered Nurses, Licensed Social Workers/Licensed Clinical Social Workers, Physical Therapists, Occupational Therapists, Speech- Language Pathologists/Audiologists, Nursing Home Administrators and Psychologists. Universal credits are available through Oakton Community College/Alliance for Lifelong Learning/Continuing Education for Health Professionals.

Pre-Con CEs TU01 - 3.75, TU02 - 3.5 (PT/SPL/OT/RT = 4.5)           
Wednesday Conference CEs = 5.25 (PT/SPL/OT/RT = 6.5)           
Thursday Conference CEs = 5 (PT/SPL/OT/RT = 6)

Exhibitor and Sponsor Prospectus

The Exhibitor and Sponsor Prospectus includes exhibitor, sponsorship and advertising opportunities allowing your company the chance to reach attendees and decision makers who attend the IHHC Annual Conference. Click here to be directed to the Exhibitor/Sponsor page!

When
3/13/2018 - 3/15/2018
Where
The Westin Chicago Northwest
400 Park Boulevard
Itasca, IL 60143 United States

Program

   

Tuesday, 13 March 2018

 
This pre-conference is designed for individual clinicians who are new to the home care environment. Attendees will receive a comprehensive overview of regulatory requirements in the home setting and practical strategies for conducting home visits, including documentation and clinical care.
Category
Pre-Conference
Track
New Home Health Employees
Time
10:00 AM - 3:00 PM
10:00 AM
Small home health agencies have special challenges. How do you keep up with regulatory changes? How can your small staff possibly do more? How can you recruit and retain quality staff? How do you become known as a quality and reliable agency to referral sources? Attend this first ever small agency business meeting to learn from experts how you can not only survive, but thrive!
Category
Pre-Conference
Track
HH and Hospice Small Agencies
Time
1:00 PM - 5:00 PM
1:00 PM

Wednesday, 14 March 2018

 
Enjoy a continental breakfast while you hear about IHHC's accomplishments of the past year and what lies ahead.
Category
General Session
Track
Home Health
Hospice
Private Duty
Time
8:00 AM - 9:00 AM
8:00 AM
Hot topics will cover the most up-to-date current regulatory news and changes.
Category
General
Track
Home Health
Hospice
Private Duty
Therapy
Time
9:00 AM - 10:30 AM
9:00 AM
No pressure or anything, but today's leaders of home health and hospice agencies are facing unprecedented regulatory, payment, and operational challenges... staffing shortages, HHGM, HEART, VBP, Home Health and (now) Hospice Compare, new managed care models, federal healthcare reform(?)... No need to go on. As leaders, you live this every day. While it may feel that the healthcare at home sector is under attack - at the same time, the facts show that community-based healthcare is a necessary and crucial component to America's healthcare system and the hope of achieving Triple (and Quadruple) Aim. Our nation needs higher quality, lower cost care for the burgeoning aging, injured and disabled population - and that's us. We're the Third Sector of health care, and every single staff member in our industry should understand and be proud of the critical role they play in our collective and critical mission! This is why the Five Essentials far Home Care and Hospice Leadership are so important... to the survival, growth, profitability and success of your agency... and to our nation's healthcare system to serve our patients of today and tomorrow.
Category
General
Track
Home Health
Hospice
Private Duty
Therapy
Time
10:45 AM - 12:00 PM
10:45 AM
Category
EVENT
Time
12:15 PM - 1:30 PM
12:15 PM
Industry changes are plentiful and as demographics shift, as resources become scarce, and as regulations and reimWbursements determine winners and losers, the agile agency will use strategic marketing, based on results measurement, aligned with sales to stay ahead of the game. Home care, home health and hospice have traditionally been sales oriented entities. Understanding the power of a brand, a marketing strategy, how to measure what is important to growth and then make business decisions based on what works best, allows sales to effectively exceed customer and referral source expectations, regardless of payor or service provided.
Category
Concurrent
Track
Home Health
Hospice
Private Duty
Therapy
Time
1:45 PM - 3:00 PM
1:45 PM
Culture:  The Catalyst to Improving Employee Workforce Commitment in the Post-Acute SettingOSF Home Care Services has been on a 3 year journey to improve work force commitment with our employees.  In 2014, the organization's employee commitment score was 4.24 (72nd percentile).  In 2016, we posted a 4.45 employee commitment score in the 95th percentile with Press Ganey. This session will focus on how leadership of OSF Home Care Services approached improving the overall culture. We will explore the benefits of implementing cultural strategies centered on a Results Pyramid, Cultural Beliefs, and Accountability tools. Tactics to engage employees will be outlined, including implementation of Town halls, rounding on patients, and Employee Rounding.
Category
Concurrent
Track
Home Health
Hospice
Private Duty
Therapy
Time
1:45 PM - 3:00 PM
1:45 PM
Care Givers: Take Care! Balancing Work, Caregiving & Personal Well Being. The number of workers with eldercare responsibilities is rising dramatically. More than 40% of US workers have provided care for an aging relative or friend in the past five years. About half of the entire workforce should expect to be providing eldercare in the coming five years!
Category
General
Track
Home Health
Hospice
Private Duty
Therapy
Time
3:15 PM - 4:30 PM
3:15 PM
Mix and mingle with colleagues and exhibitors. Learn about new products and services while snacking on appetizers and enjoying a beverage. You can win prizes from vendors or for just being present! Don't forget to get into the superhero spirit, snap a selfie and vote for your favorite booth!
Category
EVENT
Time
4:45 PM - 7:15 PM
4:45 PM

Thursday, 15 March 2018

 
Spend more quality time getting to know the exhibitors - they are superheroes who can help make your job easier! Don't forget to stop by each booth to get a signature - you can win prizes and even a free conference registration for 2019!
Category
EVENT
Time
7:15 AM - 8:15 AM
7:15 AM
This panel presentation will bring to the audience an interactive, focused discussion highlighting the benefits and challenges of delivering consistent, quality rehab services when faced with multiple provider options. Margaret Carr, Manager of Rehab for Advocate at Home; Tom Culberson, Director of Nursing for Quad County Home Health and Hospice; Peter Sims, Owner of Ayuda Therapy and the moderator, Joyce Boin, consultant for Strategic Health Care Solutions will share their expertise and experiences in establishing consistent, processes to achieve outstanding patient care outcomes whether the care is provided by an in-house employee program, outside vendors services or by a self-employed, independent therapist. The attendees will leave the presentation with real-time, objective solutions to ensure their patients are receiving exceptional rehab services.
Category
Concurrent
Track
Home Health
Therapy
Time
8:15 AM - 9:30 AM
8:15 AM
Finally We Have Guidance on Marketing and other News from Law Enforcement In the 2 years since we last presented this panel several new things have happened. We have a Federal Court case that sets out guidance for marketing. The in-house attorney for a hospice was sentenced to prison for fraud. DOJ has announced cases against providers for fraud against commercial insurance carriers based on a statute that you have probably never heard of -- yet! Several cases have gone to trial that you may be interested in hearing about. Talk to our panelists about the issues that you encounter. They appreciate learning from you.
Category
Concurrent
Track
Home Health
Hospice
Time
8:15 AM - 9:30 AM
8:15 AM
Care Enough to Understand: Navigating the Hospice Medicare Benefit In order to properly care for hospice patients and families, all staff need to have a strong understanding the Hospice Medicare benefit. Often the knowledge of the Hospice Medicare benefit is left to a select few members of the team which can leave patients and families without covered services and may place the agency in jeopardy of a complaint. All interdisciplinary team members should have a solid grasp of the Hospice Medicare benefit, from the covered services and non-covered services to revocation and discharge requirements. Participants will leave this presentation with a strong understanding of how the Hospice Medicare benefit works as well as the regulatory requirements needed to ensure compliance with the Medicare Conditions of Participation and Medicare billing requirements.
Category
Concurrent
Track
Hospice
Time
8:15 AM - 9:30 AM
8:15 AM
What does Behavioral Health have to do with Outcomes; Learn Why Integrating Behavioral Health with Chronic Patient care can improve your Star Rating Many homecare patients have co-existing Chronic and Behavioral Health problems that are not dealt with. If not addressed, problems like anxiety and depression leave patients unable to manage diabetes, congestive heart failure, CHF, COPD and other serious medical conditions. This presentation will provide statistics on the prevalence of psychiatric issues among the home-bound elderly and explain why failure to identify or deal with these conditions affects compliance and outcomes. The steps to implementing successful behavioral health care in your agency will be discussed.
Category
Concurrent
Track
Home Health
Hospice
Private Duty
Therapy
Time
8:15 AM - 9:30 AM
8:15 AM
Category
EVENT
Time
9:30 AM - 10:00 AM
9:30 AM
Financial and operational trends are often difficult to develop and utilize, making strategic planning difficult. This session will examine several key trends in both the home health and hospice industries by delving into information released by CMS and providing examples from individual sample cost reports. Freestanding and facility based organizations that provide both home health and hospice services, as well as organizations that only provide one service line, will benefit from seeing the contrast amongst the two industries. Trends and measures to be examined include reimbursement rates, census, profitability, and other operational drivers.
Category
Concurrent
Track
Home Health
Hospice
Time
10:00 AM - 11:15 AM
10:00 AM
Mitigating Client Driven Litigation and Labor and Employment Risks in the Homecare Setting The Homecare setting has become ripe for legal risk derived from caregiver/agency negligence as well as non-compliance with the ever- evolving labor and employment laws and regulations targeted to the Homecare industry. This session will explore tactical strategies for preventing traditional liability incidents (caregiver neglect, failure to monitor and report changes-in-condition, etc.) through proper policies, procedures, and training, and will also detail the new Home Health QAPI Program from a legal perspective. Finally, the session will focus on the labor and employment laws impacting the industry and how best to ensure adherence and avoid legal consequences from non-compliance.
Category
Concurrent
Track
Home Health
Hospice
Private Duty
Therapy
Time
10:00 AM - 11:15 AM
10:00 AM
QAPI for Conditions of Payment and Conditions of Participation Accrediting agencies are looking at the conditions of participation, however, CMS uses the Medicare benefit policy manual which contains the conditions of payment; your agency needs to understand both. Back end QAPI slows down both identification and resolution of issues and pushes the timeline for improvement in STARS, VBP to a year or more. Agencies are often blind sided with ADR, RAC, and ZPIC audits despite high marks on surveys because they are auditing from accrediting guidelines, not CMS triggers. CMS is using algorithms to look at EVERY OASIS you submit. Top triggers are over utilization and indications that medical necessity and homebound status are questionable. New COP's are only meeting the requirements accrediting agencies are already using.
Category
Concurrent
Track
Home Health
Hospice
Time
10:00 AM - 11:15 AM
10:00 AM
I Spy Something Coded Inaccurately: How to Become a “Coding Detective” for Home Health & Hospice Whether your agency provides home health or hospice services, compliant coding requires accurate, complete clinical data with as much specificity as possible. Within hospice, codes must reflect the complexity of care required for terminally-ill patients and staff members must follow certain coding procedures. In home health, accurate coding is a key element of appropriate payment. Gathering the necessary clinical information to achieve accurate coding remains a challenge in both home health and hospice industries.  Join PPS Plus’s Education Director, Jennifer Warfield, as she reviews the top coding mistakes by home health and hospice agencies. Jennifer will also provide guidance for helping clinical and intake staff find and utilize their inner “coding detective.”
Category
Concurrent
Track
Home Health
Time
10:00 AM - 11:15 AM
10:00 AM
Last chance to meet the exhibitors and make valuable contacts. Get your "power of networking" card complete and turn in for a chance to win a free 2019 conference registration!
Category
EVENT
Time
11:15 AM - 1:00 PM
11:15 AM
Rehab care delivery within home care can be a hot topic. Fraud and abuse investigations, accusations of over-utilization, limited industry data collection focused on clinical outcomes, lack of consistency in care delivery and sorely inadequate education on home care as a recognized specialty contribute to the challenge to deliver exceptional patient-centered care. This presentation will center on the discussion and distribution of several specific measurement and educational tools to assist agencies in the evaluation of their rehab services. One tool entitled A POCKET GUIDE TO CREATING A HOME CARE REHAB EXPERT developed specifically to support home care agencies to enhance their care delivery. This hand-held, bulleted guide highlights 1O major categories of information essential for every therapist to function as a Home Care Rehab Expert.
Category
Concurrent
Track
Home Health
Therapy
Time
1:00 PM - 2:15 PM
1:00 PM
Service Utilization Review - Recruit, Retain Nursing Staff While Taking Control of Patient Outcomes What is the most hated part of home health care? You're right-- the incredible amount of documentation. Most agencies have their clinicians tied up in a lo op of repeated corrections and returns. Increasing frustration, making long work hours and causing turnover. OASIS documentation is the single most important thing your agency does. It determines your reimbursement, the level of care for patients, outcomes, and flags you for audits by CMS. No other Medicare service provider isolates their clinicians to assess and document alone...studies show a team approach increases job satisfaction and accuracy-so why aren't we doing this? Utilize data to lead your OASIS process through to your plan of care. Use predictable evidence based pathways, building to teach your patients disease management, based on primary diagnosis, not subjective assessments.
Category
Concurrent
Track
Home Health
Hospice
Private Duty
Therapy
Time
1:00 PM - 2:15 PM
1:00 PM
Building an effective Quality Assurance Performance  Improvement (QAPI) program  begins with a solid foundation. With multiple challenges, difficulties arise focusing on priorities. We will share our process of laying a foundation to identify goals and measures that can be adapted for any sized  agency. Successful QAPI projects require selecting ideas which are appealing to managers and engaging to staff. Using this method helps distinguish stakeholders' needs and includes them to enable a broader  success. Join us on our journey to creating QAPI programs for both home health and hospice that has created the paradigm shift necessary for genuine change.
Category
Concurrent
Track
Home Health
Hospice
Therapy
Time
1:00 PM - 2:15 PM
1:00 PM
The new home health environment requires agencies to comply with a plethora of new regulations while simultaneously improving outcomes and decreasing cost. Surviving and thriving in this environment calls for breakthrough changes in our processes. Fortunately, we can learn from other industries that have gone through similar challenges! This session presents several key concepts from the LEAN methodology that can be adopted by any organization to streamline its clinical processes, leading to both time savings AND improved quality! Take away useful tips from a provider that has mastered the concepts and demonstrated excellent quality while improving efficiency.
Category
Concurrent
Track
Home Health
Time
1:00 PM - 2:15 PM
1:00 PM
Some Home Health Agencies view contract rehab companies as a "necessary evil" and some a "strategic alliance." This session is intended to explore the benefits and points of friction in the partnership between home health agencies and therapy staffing providers. General topics include best practices, areas of potential challenge, and benefits of effective partnerships. Specific topics include components of effective contracts, expectations for credentials, policy concurrence and accreditation requirements, fostering care team communications (particularly given the impact of the revised COP), integration of EMR and documentation, and general guidance on how make a rehab staffing relationship a strategic asset.
Category
Concurrent
Track
Home Health
Therapy
Time
2:30 PM - 3:45 PM
2:30 PM
This interactive program will allow all agency personnel to learn from other members how to improve their current Emergency Operations Plan. The panel objectives will be to outline the interpretive guidelines and how to run a table top drill. The attendees will break out into groups and run a table top drills. This interaction will allow time for sharing best practice ideas and help agencies demonstrate proper application of a table top drill or simulation in their own agencies.
Category
Concurrent
Track
Home Health
Hospice
Time
2:30 PM - 3:45 PM
2:30 PM
Home Health is in a constant state of flux. When we're not dealing with the day to day of our clients and their needs, the industry is constantly bombarded with new regulations. And then the Surveyor knocks on our door with an unwelcome surprise. CMS says this is to curb the rampant fraud in the industry. Home Health however says that the federal government is out of touch, and have no idea of the importance Home Health serves our larger healthcare system. As we move into the world of HHVBP and PCR, we are coming to realize that the world is changing. Thus, we need to evolve with it. Ultimately, we need to look carefully at how we are reimbursed by CMS, and change our processes to be proactive rather than reactive. We then need to identify how we can take lessons learned from this brave new world, to not only save our businesses, but grow them.
Category
Concurrent
Track
Home Health
Time
2:30 PM - 3:45 PM
2:30 PM

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