2017 Annual Conference and Exposition

2017 Annual Conference and Exposition
Please join us for the Illinois HomeCare & Hospice Council 2017 Annual Conference & Exposition to be held March 8-9, 2017, at the Westin Lombard Yorktown Center in Lombard, Illinois.

This year’s conference theme, Together We Can! Advocate. Educate. Overcome. speaks to the resiliency of our agencies when challenged with great obstacles. Together, our voices are louder, our vision is clearer, and our network is stronger. The 2017 Annual Conference brings National Leaders, Peer Educators and Industry Educators to help you be current on industry trends, replenish your toolbox with new ideas and approaches, and renew your spirit by connecting with friends old and new.

Location
The Westin Lombard Yorktown Center is located at the intersection of I88 and I355 next to the Yorktown Mall. And the great news is, parking is FREE!
Rooms are $129 + tax per night for double or single rooms. The room block expires on Feb. 14, 2017. To make reservations call 888-627-9031 or CLICK HERE for online reservations.

Continuing Education

Continuing education credits are available through IDFPR ( Illinois Department of Financial and Professional Regulation) for the following professions: Registered Nurses, Licensed Social Workers/Licensed Clinical Social Workers, Physical Therapists, Occupational Therapists, Speech- Language Pathologists/Audiologists, Nursing Home Administrators and Psychologists. Universal credits are available through Oakton Community College/Alliance for Lifelong Learning/Continuing Education for Health Professionals.

On-site Registration Policy
Registration on-site at the conference is discouraged. If you must register on-site, please note that there will be an additional $75 charge per registration.

Registration Cancellations
Cancellations must be made in writing by February 10, 2017 for a full refund, minus a $50 processing fee. After February 10, 2017, 50% of the registration fee will be refunded for cancellations received or faxed by 5:00 pm on March 4, 2016. Refunds will not be issued for cancellations after March 1, 2017 or for no-shows. Substitutions are permitted, provided IHHC is notified in writing by March 1, 2017. Splitting registrations [multiple individuals attending on separate days] badge substitution/switching is not permitted. Those found in violation will be invoiced for the full conference rate.

Recording Waiver (Photography, Audio & Video)
Portions of this IHHC meeting may be photographed or audio/video recorded for various purposes, including reporting, promotion, archival, or sale and distribution. By registering, individuals agree that the IHHC may photograph or record by audio/video their attendance and involvement in any portion of the meeting. Furthermore, individuals agree that the IHHC may use these photographs and/or recordings without additional approval or permission.

 

When
3/8/2017 - 3/9/2017
Where
The Westin Lombard Yorktown Center
70 Yorktown Center
Lombard, IL 60148 United States

Program

   

Wednesday, 08 March 2017

 
Category
General
Time
8:00 AM - 9:00 AM
8:00 AM
Bonny Kohr and Katharine Eastvold present an overview of the hot topics in reimbursement and regulation that home care and hospice providers must be aware of for the coming year. Topics include major policy initiatives, licensing changes, Medicare certification, payment methodologies, privacy regulations, OSHA standards - anything and everything that providers must be aware of and plan for. This annual session gives conference attendees the information they need to operate their organizations today and to plan for future challenges.
Category
General
Time
9:00 AM - 10:30 AM
9:00 AM
William Dombi, NAHC Vice President for Law will present an update on federal issues concerning home care and hospice. His discussion will include extensive thoughts on the future of Pre-Claim Review.
Category
General
Time
10:45 AM - 12:00 PM
10:45 AM
Category
EVENT
Time
12:15 PM - 1:30 PM
12:15 PM
Information on this session will be coming soon.
Category
General
Time
1:30 PM - 3:00 PM
1:30 PM
Category
General
Time
3:15 PM - 4:45 PM
3:15 PM
Category
EVENT
Time
4:45 PM - 7:15 PM
4:45 PM

Thursday, 09 March 2017

 
Category
EVENT
Time
7:30 AM - 8:30 AM
7:30 AM
Speaker(s): PANEL    Marcia McGrew, RN, BA, MDH Hospice; various panelists In the first half of the session, a panel from the Hospice Work Group will walk attendees through the invaluable tools available on IHHC's Hospice Website, including "Ten Tools Too Good to Miss" (chosen by Work Group Members.)  In the second half of the program, the panel will lead a group discussion of practical tips for avoiding survey deficiencies based on learning from our own successes and failures.  The audience will hear from agencies that recently underwent surveys and attention will be given to the most common deficiencies (Initial and comprehensive assessment; Interdisciplinary Group, Care Planning and Coordination of Services; Hospice Aide Assignments and Duties.) The value of assigning all hospice staff to conduct quarterly internal audits will also be explored.  Handouts will include an outline of Tips and Resources available on the IHHC website and Survey Tip Sheets. Objectives:
Category
T1
Track
Hospice
Time
8:15 AM - 9:30 AM
8:15 AM
Speaker(s): Lisa Logan R.D, CNSC, McKesson Medical-Surgincal Successful wound healing and the prevention of avoidable pressure injuries is a team sport. This session will help to educate health- care professionals on the nutrition related risk factors leading to skin breakdown, along with the importance of proper nutritional support in promoting proper healing. There will be a comprehensive review of key nutritional components imperative in the wound healing process. The seminar will also focus on understanding proper monitoring guidelines and key laboratory data required to evaluate risk and the patient's ability to heal wounds effectively. Participants will be provided summary guidelines based on the National Pressure Ulcer Advisory Panel's (NPUAP) recent recommendations to help in the prevention and treatment of pressure injuries. Objectives: •Identify factors that place patients at high risk for impaired wound healing  •Discuss the nutritional components involved in the wound healing process •Demonstrate competency in understanding and interpreting commonly used laboratory data  •Summarize various nutrition support protocols used in treating wounds
Category
T1
Track
Clinical
Time
8:15 AM - 9:30 AM
8:15 AM
Speaker(s): PANEL   Alice Lasswell, RN, BSN, CWON, Memorial Home Services; various panelists   A panel from the Best Practices Committee will lead a group discussion that offer advice about improving the chances of getting a referral, while also exploring when NOT to accept a referral.  Panelists will share information gathered during the October Region Meetings to help others navigate the referral process.  The session will also cover how best to communicate expectations to hospital discharge planners, using tools created or discovered by Best Practices Committee members. Handouts will include the committee’s recently created “Discharge Planning from Acute Care to Home Checklist” as well as the Bridge Program’s PERFECT form.    

Objectives: 
 1. Identify key elements required for a safe and quality referral.
  2. Explore ways to work directly with referral sources
  3. Improve the value of Home Health through referral screening
Category
T1
Track
Administrative
Time
8:15 AM - 9:30 AM
8:15 AM
Speaker(s): Jennifer Warfield, BSN, COS-C, HCS-D, PPS Plus For many years, agencies have been told that showing improvement in outcome measures and the data that is publically reported on Home Health Compare could eventually affect reimbursement and even viability of the agency. Last year we saw this come to fruition. The VBP program was implemented and soon agencies should start seeing the benefits of improved outcomes and, unfortunately, the ill-effects of negative outcomes.  Join Jennifer Warfield, PPS Plus's Education Director, as she discusses the VBP program and gives you valuable information on ways to improve your agency's outcomes in order to stay competitive in an ever-shrinking market. Objectives: A) Discuss the concept behind the VBP model and the latest requirements for 2017 1. Background 2. States Affected 3. Pay for Performance Influence B) Understand measures included in the VBP model 1. Outcome Measures 2. Process Measures 3. CAHPS Measures 4. Claims Measures 5. Agency Measures C) Identify areas in documentation that contribute to improved outcomes 1. Inclusions & Exclusions 2. Strategies for improving results   3. Monitoring of results
Category
T1
Track
Administrative
Time
8:15 AM - 9:30 AM
8:15 AM
Category
EVENT
Time
9:30 AM - 10:00 AM
9:30 AM
Speaker(s): Lisa Abicht-Swensen, MHA, Pathway Health Medicare spending for hospice care has increased dramatically in recent years, resulting in hospices coming under increasing scrutiny.  It is imperative for hospice programs to implement a compliance program to protect their operations from fraud and abuse.  An understanding of the Hospice's PEPPER report can guide auditing and monitoring activities.   In recent years, HHS-OIG has called for tightened oversight of HHA's.  The implementation of additional sanctions for non-compliance has created a sense of urgency for HHA's to develop and implement a compliance program to protect their operations from fraud and abuse.  An understanding of the HHA's PEPPER report can guide auditing and monitoring activities.   Objectives: 1.Gain an understanding of the “target areas” within home health and hospice care which could be at risk for improper payment 2.Learn how to use the PEPPER results to identify potential areas of concern and to identify changes in billing practices 3.Identify strategies for strengthening documentation and billing systems toward consistent compliance practices
Category
T2
Track
Administrative and Hospice
Time
10:00 AM - 11:15 AM
10:00 AM
Speaker(s):  Bonny Kohr RN, CHCE, HCS-D, Marcum Presented in a Gameshow Format The office announcement "The surveyor is here" has always caused agencies' anxiety level to peak but now home health has additional cause for concern. In the past all deficiencies resulted in the  development of a Plan of Correction with recommendation for Medicare decertification when multiple condition level deficiencies are present. Now surveyors are applying sanctions added by CMS as part of the repercussions for noncompliance. This session will utilize an interactive game format to describe the top home health survey deficiencies and discuss how to reduce your agency's risk for citations. Objectives: 1.      Describe the Medicare survey process requirements  2.      Identify the top cited deficiencies   3.      Identify ways agencies can reduce their risks for citations
Category
T2
Track
Administrative
Time
10:00 AM - 11:15 AM
10:00 AM
Speaker(s):  Joyce Ryan Boin, MA, PT, Strategic Health Care Solutions Physical, occupational and speech therapies have historically contributed significantly to the overall care delivery provided by home care agencies. As the industry has evolved over time, the methodology used to deliver these services has undergone many adaptations. From hiring their own staff, to outsourcing the services to therapy provider companies, home care agencies have faced a variety of difficult challenges in the overall structure and operation of rehab. Some agencies have found it successful to manage rehab internally, while others have found this to be a daunting task. Controlling costs by simply looking for the cheapest option did not always meet the quality expectations of the high performing agencies. While rehab was a revenue-generating segment of the HHA reimbursement, the issues of managing these costs were challenging but manageable. However, the HHA world changed  with the movement toward pay for performance,  outcome bases reimbursement and now pre-authorization review processes flipped the equation to make the delivery of rehab services a costly, but necessary expense to the HHA. This presentation will discuss the challenges facing home care agencies to deliver quality, exceptional patient care to their rehab patients. This will include insight into the reasons and why the rehab provider needs to change the model of care delivery to meet these challenges. This will include concrete and specific methods of improving interdisciplinary communication, looking at documentation tools and process to improve efficiencies and accuracy within  the medical record, the need to measure the quality of the services provided through outcome based measurement tools and why it isn't enough to do business as usual. The presentation will share several pilot project initiatives developing unique and innovative solutions to patient experience /patient satisfaction measurements, a reimbursement data analysis project with a goal to move away from fee for service reimbursement and how the model of reimbursement for therapy care must take steps toward a shared risk model. At the conclusion of this presentation participants will have the tools to ask the right questions, develop a plan of action and enhance the overall care delivery of rehab services to their patients. The ultimate goal is to not just survive but thrive during these challenging times. Objectives: •Identify and discuss three (3) common barriers within the current rehab delivery system preventing agencies from achieving their goals. •Describe five (5) specific strategies to shift away from a volume-based delivery system to a value based purchasing of rehab services, while retaining maximal reimbursement under the current reimbursement model. •Discover new, innovative ways to manage rehab services, using data analysis tools to compare and contrast the pros and cons of an in-house program to an outsourced delivery. •Incorporate specific patient experience tactics to improve overall patient satisfaction within the agency.
Category
T2
Track
Clinical
Time
10:00 AM - 11:15 AM
10:00 AM
Speaker(s): Christopher Attaya, MBA, FHFMA, Strategic Healthcare Programs Home Health offers hospitals one of the best strategies to reduce 30-day readmissions, but are we living up to the challenge? With the negative reimbursement impacts to hospitals and a likely HHA pay-for-performance measure, agencies need to continually look at their data to understand the relationships of patient characteristics and the utilization of services provided to improve their scores. Using data from the SHP database, we will analyze the different characteristics and agency profiles behind hospital readmissions. The data provided during this session will help agencies focus and refine efforts that lead to better performance. This session will identify how HHA’s should use the CMS hospital readmission penalty criteria to position their value proposition; discuss the characteristics of patients that are readmitted to the hospital; analyze readmission rates between different agency types; and list three definite red flags that put patients at high risk of readmitting within 30 days of discharge from the hospital. Objectives: •Review how HHA’s should use the CMS hospital readmission penalty criteria to position their value proposition •Identify the characteristics of patients that are readmitted to the hospital:  diagnoses, visit utilization, disciplines, tele-monitoring, SOC timeframe, etc. •Analyze readmission rates between nonprofit, for profit, and hospital-based agencies •List three definite red flags that put patients at high risk of readmitting within 30 days of discharge from the hospital
Category
T2
Track
Administrative
Time
10:00 AM - 11:15 AM
10:00 AM
Category
EVENT
Time
11:15 AM - 1:00 PM
11:15 AM
Speaker(s): Catherine Gill, MS, PT, MHA, LW Consulting, Inc. It is more important than ever for agencies to be focused on improving their quality outcomes if they want to be successful in a world of bundled payments, A COs, and narrow networks. An effective quality assurance/process improvement program (QAPI) is also required in the proposed Home Health COPs. However, when the anticipated improvements don't occur, agencies feel stuck and frustrated. This presentation will investigate key sources of failure of QAPI programs, and strategies agencies can use to overcome them. Participants will be provided with tools they can use within their agency to better plan and implement their improvement activities. Objectives: •Discuss the 5 required components of a QAPI program as described in the proposed conditions of participation. •Identify three possible reasons why quality initiatives may not achieve their desired results. •Be able to utilize two tools to improve the QAPI planning and implementation processes •Identify 4 questions that should be part of any QA/PI evaluation process
Category
T3
Track
Home Health and Hospice
Time
1:00 PM - 2:15 PM
1:00 PM
Speaker(s): J’non Griffin, RN MHA, WCC, HCS-D, COS-C, Home Health Solutions, LLC In this interactive program, we will discuss the different types of wounds most common in home health, identification of wounds on the OASIS, and continuing documentation of medical necessity for coverage. OASIS C2 changes have a big impact on the wound section also!! See how this not only affects your documentation, but also your reimbursement! Objectives: •Participants will be able to decide the pressure injury stages as defined by NPUAP vs the OASIS C2 definitions •Participants will be able to discuss the lower extremity ulcer characteristics. •Participants will be able to define the new outcome measurement for pressure ulcer related to the OASIS •Participants will be able to determine appropriate documentation for proper reimbursement in home health.
Category
T3
Track
Clinical
Time
1:00 PM - 2:15 PM
1:00 PM
Speaker(s): Rachel Johnson, myCNAjobs/Healthcare Research LLS Did you know front-line workers receive 3+ calls for work each week? Many times, recruiting nurses aides and other front line works is the single biggest limiting factor to business growth. Get under the hood to discover a caregiver's perspective on working in home care, how it’s changed in the past 12 months, and gain insight on how to scale your recruitment to meet your staffing demands.  This session will unveil key insights from a caregiver's point of view - gleaned from thousands of survey results - alongside key strategies to drive more caregivers to apply to your jobs, show-up to the interview, and entice them to CHOOSE to work for you. Objectives:
Category
T3
Track
Private Duty
Time
1:00 PM - 2:15 PM
1:00 PM
Speaker(s): Cheryl Adams, RN, BSN, MBA, At-Home Health Care As readmission penalties rise and reimbursement continues its shift from volume to quality and outcomes, it has never been more important to engage patients outside of the walls of the traditional healthcare setting. For many patients, the home environment is an absolutely critical care setting that significantly impacts their health and long-term quality of life. In this spotlight presentation, Cheryl Adams (RN, BSN, MBA, and Home Care Administrator at Sparta Hospital in Sparta, IL) details her organization’s successful At-Home Health Care program, which has reduced readmission rates, boosted HHCAHPS scores, and improved medication management (including patient compliance). In doing so she’ll share best practices from an organization ranked as a top performer in Home Health Compare, a Top 20 organization for patient experience, and a perennial 5-star HHCAHPS leader. Ms. Adams will demonstrate the mix of traditional and technologically innovative approaches employed at Sparta, including a wide range of wireless home monitoring devices -- scales, automatic blood pressure monitors, pulse oximeters, among others. She’ll also explain what they call their “Tuck-In” program, a low-tech but high-touch approach to ensuring their home care patients have the supplies, medications, and education they need to stay engaged in their care and adhere to their care plans. Attendees will see how these tools and processes are woven into their two-week post discharge process, and tightly integrated into their EHR, which captures and stores data from the home care setting (both clinician and patient generated) and alerts providers in real time of aberrant values. Objectives:  ·         Identify what enhanced home care is. ·         Identify causes of readmissions and means to decrease. ·         Evaluate agency HHCAHPS and means to improve ·         Identify how the EMR can assist in developing a plan for rehospitalization management.
Category
T3
Track
Administrative and Clinical
Time
1:00 PM - 2:15 PM
1:00 PM
Speaker(s): Joshua S. Banach, CPA and Scott Manson, CPA, CGMA, CMA, Marcum LLP Many hospice team members need to analyze reimbursement rates for revenue analysis, management of accounts receivable, or planning the agency's future. Many of these users look up rates for the four levels of care without knowing how they are devised. This session will describe the components of the Medicare reimbursement rates, how they fit into the rate calculation, and explain how CMS develops the reimbursement rates for the 4 levels of care. It will also discuss the future of hospice reimbursement as dual-rate routine home care reimbursement, SIA payments, and the new cost report form have been established. Objectives: •Describe the components of the Medicare reimbursement rates and how they fit into rate calculation •Describe how CMS develops reimbursement rates for the four levels of care •Discuss the future of hospice reimbursement by describing the changes already made and speculating about further future changes
Category
T4
Track
Hospice
Time
2:30 PM - 3:45 PM
2:30 PM
Speaker(s): Bonny Kohr RN, CHCE, HCS-D, Marcum, LLP On the surface OASIS-C2 appears to have minimal changes to the item set. However the intent of the items and the guidance provided has significantly changed how clinicians must answer the questions. This session will discuss the changes to the item set, the purpose behind the new items and how important it is to educate your clinicians on the considerable changes in the instructions related to wound assessments. Objectives: •Identify which items have changed and/or added in OASIS C2  •Identify the changes made to the guidance provided for each OASIS Item  •Identify the impact of the changes on quality reporting and payment
Category
T4
Track
Administrative and Clinical
Time
2:30 PM - 3:45 PM
2:30 PM
Speaker(s): Merrily Orsini, MSSW, CoreCubed and C. Sam Smith, Axxess Future success is based on having data drive decisions and providing value-based services. Understanding how to best use available data combined with a results based emotional appeal will focus and differentiate your marketing message. Running a better operation through technology usage has compelling benefits for marketing. Objectives: •Understand how to best use data to demonstrate differentiation in the marketplace •Gain the formula for showcasing value through stellar service provision •Demonstrate use of messaging and positioning based on agency efficiency and streamlining gained through technology applications
Category
T4
Track
Administrative
Time
2:30 PM - 3:45 PM
2:30 PM
Speaker(s): Lisa Abicht-Swensen, MHA, Pathway Health As Accountable Care Organizations, Managed Care Organizations and Hospital Systems realign in the dramatically changing landscape of health care reform, it is imperative that home health agencies implement a strategy to develop and market themselves as strong partners boasting outcome data that demonstrates cost efficiency, improved hospitalization rates, improved population health and high patient satisfaction. Objectives: •Learn how to utilize home health data to market outcome-based care to ACO’s, MCO’s and hospital systems. •Articulate the value proposition that home health represents to ACO’s, MCO’s and hospital systems. •Identify a strategy to develop and market a strong, strategic partnership with hospitals, ACO’s and MCO’s.
Category
T4
Track
Administrative
Time
2:30 PM - 3:45 PM
2:30 PM

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