Centers for Medicare & Medicaid Services 

03.30.20: COVID-19 Provider Burden Relief FAQs (Info on RCD Pause)

Hospice: CMS Flexibilities to Fight COVID-19

Home Health Agencies: CMS Flexibilities to Fight COVID-19

Interim Final Rule - Medicare & Medicaid Programs; Policy & Regulatory Revisions in Response to the COVID-19 Public Health Emergency

Memo: Exceptions and Extensions for Quality Reporting Requirements

03.27.20: Fact Sheet: Expansion of the Accelerated and Advance Payments Program for Providers and Supplies During COVID-19 Emergency

03.24.20: Families First Coronavirus Response Act - Increased FMAP FAQs

CMS Response to Illinois 1135 Waiver Request

CMS Announces Relief for Clinicians, Providers, Hospitals, and Facilities Participating in Quality Reporting Programs in Response to COVID-19

Prioritization of Survey Activities

Medicare COVID-19 FAQs

Medicare Telehealth Frequently Asked Questions

COVID-19 Emergency Declaration Healthcare Providers Fact Sheet

Guidance for Infection Control and Prevention of Coronavirus Disease 2019 (COVID-19) in Nursing Homes (Revised)

Guidance for Infection Control and Prevention Concerning Coronavirus Disease2019 (COVID-19) in Home Health Agencies (HHAs)

Guidance for Infection Control and Prevention Concerning Coronavirus Disease2019 (COVID-19) by Hospice Agencies

03.04.20: Suspension of Survey Activities

Information for Healthcare Facilities Concerning 2019 Novel Coronavirus Illness(2019-nCoV)

Illinois Department of Public Health

The Illinois Department of Public Health (IDPH) in coordination with the Illinois Poison Control Center have launched the Illinois Novel Coronavirus Hotline, website and email address to answer questions Local Health Departments, clinicians, and the general public may have regarding the 2019 novel Coronavirus:

03.26.20: Link to County Health Departments

Recommended Guidance for Preventing Spread of COVID-19 in the Medically Fragile Child

Clinical and Public Health Guidance for Managing COVID-19 Interim Guidance (subject to change)

IDPH Recommends Strategies for PPE Use

Regional Healthcare Coalitions for PPE

The Joint Commission

03.24.20COVID-19 Resources

National Association for Home Care & Hospice 

Illinois Department on Aging

Community Care Program 

IDoA COVID-19 Webinar Presented by Anthony J. Perry, MD

Thursday, March 19
10:30 AM - 11:30 AM
Link to recording coming soon.

Provider Resources

Centers for Disease Control and Prevention

The Centers for Disease Control and Prevention (CDC) should be consulted for information on the virus, situation updates, and guidance for specific groups such as businesses, health departments and health professionals. The CDC has also provided important information for healthcare professionals and infection prevention and control recommendations for patients with suspected or confirmed coronavirus disease in healthcare settings and strategies for optimizing the supply of PPE.

The CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including influenza A and B and COVID-19:

  • Avoid close contact with people who are sick.

  • Avoid touching your eyes, nose, and mouth.

  • Stay home when you are sick.

  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

  • Follow CDC’s recommendations for using a facemask.

  • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.

  • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

Proper Technique for Donning and Doffing PPE

World Health Organization

World Health Organization (WHO) COVID-19 Resources: 


Hand-Washing Steps Using the WHO Technique

Illinois Department of Financial and Professional Regulation

03.18.20: APRN & RN License Renewal Extension

Illinois Department of Human Services

Resources for Patients/Clients

03.18.20: Patient Guide (Intended for individuals with confirmed or suspected COVID-19 who do not need to be hospitalized and for those individuals who were hospitalized and determined to be medically stable to go home.)

03.20.20: Sample letter to send to patients/partners for peace of mind - Better Care Home Health.

PPE Resources

PPE Conservation

PPE Sources


  • Government PPE 

To access government supplied PPE contact the county health departments for the counties that you serve. Find a listing of county health departments here.

  • OSF Pointcore Supply Chain Services
    IHHC has an agreement with the OSF Pointcore Supply Chain a group purchaser for the benefit of IHHC members. Members can join this for free, there is no commitment of minimum purchases, nor do you have to exclusively buy from them. IHHC does not profit in any way from this agreement, it is purely a member benefit. 

    Contact: Bill Kimble

    Account Development Manager
    OSF HealthCare/Pointcore Supply Chain Services
    William.W.Kimble@osfhealthcare.org Cell: 309-357-1727


  • Other sources
    • For disinfectant wipes and hand sanitizer - contact local schools. Many are donating their supplies to healthcare facilities.
    • Alcohol based Sanitizer - KOVAL Distillery, Chicago
    • ProForma - see contact info and order form here
    • For masks contact: hardware stores (Harbor Freight is donating a lot of masks), paint supply stores, car paint supply stores, nail salons
    • Sterilizible and reusable cloth masks. Not an N95 replacement: River City Labs

Donning and Doffing PPE